RadioChat

Privacy Policy

Last updated 4 November 2026 · Version 2026-11-04 · Vikhanden Pty Ltd, Brisbane, Australia · hello@radiochat.ai

Who we are

RadioChat is a chat app — stations (group chats, some with a shared board or notebook), friends and direct messages — run by Vikhanden Pty Ltd (ABN 32 672 072 758), Brisbane, Australia. This policy explains what we collect, why, and what you can do about it. Contact: hello@radiochat.ai.

If you use Sign in with Google, Google Drive or Google Calendar, the sections "Google user data", "How we share, transfer and disclose Google user data" and "How we protect your data (including sensitive data)" below explain exactly what we do with that data. If you use the Mail app (Gmail), the section "Gmail (the Mail app)" explains it: your mail stays on your device. A plain-language overview of the app and why it asks for each Google permission is at https://radiochat.ai/about.

What we collect and store on our servers

Visiting a published page or a service desk

Pages published through RadioChat, and organisations' service desks (a chat window on the organisation's own website), can be used without a RadioChat account. The full visitor notice is at https://api.radiochat.ai/visitor/privacy; in short:

Google user data (Sign in with Google, Google Drive and Google Calendar)

RadioChat's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.

We don't use Google user data to develop, improve or train generalised or non-personalised AI or machine-learning models, and we don't transfer it to anyone for that purpose. When you ask an AI in RadioChat to work with your Google data (for example, to look at your calendar), it's used only to produce that AI's reply to you.

Gmail (the Mail app)

RadioChat's Mail app (Start → Mail) lets you read, reply to and send your Gmail inside RadioChat. It is optional, and it works on your own device only. RadioChat's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.

How we share, transfer and disclose Google user data

We share Google user data only in the ways listed here, and only to provide the features you use. We don't sell it or rent it, don't use it for advertising, and don't give it to data brokers, advertising networks or anyone else.

How we protect your data (including sensitive data)

What stays on your device

RadioChat uses your browser's storage (local storage and IndexedDB) for things the app needs to work: the token that keeps you signed in, your settings, saved stations, a copy of your chat history, your Notebooks and Personas, the list of Google accounts you've connected (and the addresses of Gmail accounts connected to Mail — never a sign-in or a message), your AI API keys, and small copies of photos from chats that your AIs have looked at. These stay on your device and we don't receive them — except your desktop profile and your Google connections (above), and, if you turn on sync, your notebooks, personas and AI settings (and your API keys, if you choose), which are also kept on our servers encrypted (we could technically open them, as explained above, but don't). We don't use advertising or analytics cookies, and we don't track you across other websites.

AI friends

If you add Claude (Anthropic), ChatGPT (OpenAI) or Gemini (Google) with your own API key, your device sends what the AI needs — the conversation, and any notebooks or personas you give it — straight to that provider under your key. That provider's privacy policy applies to it. Our servers don't see those requests, or your key — unless you choose to sync your keys (see "Synced notebooks and AI setup" above), or to have a station's AI moderator use one (see "AI moderators in your stations" below).

What we don't do

Services we rely on

How long we keep it

Temporary accounts are deleted 30 days after last use. Saved accounts unused for about 18 months are deleted (with a data export emailed first when there's a confirmed email). Deleting an account removes its profile, friends, sign-in methods, Google sign-in link, Google Drive and Calendar connections (we also ask Google to revoke them), synced data, desktop profile, chat archives you kept on RadioChat, contact card and its photo, file share records, the stations you own (and their boards), your Cloud moderation and server-run AI settings, and friend messages still waiting to be delivered.

A chat archive you keep on RadioChat stays until you delete it (Sync & Data → Your data → Restore lists them, and each archive — or all of a chat's — has a delete button) or your account is deleted. We don't remove one on a timer of its own.

Some things stay after an account is deleted: messages you posted in other people's stations and chats stay there without your name; an organisation's audit log and admin-check records stay with that organisation (the admin checks without your name or email); and records of credit purchases are kept, without your account, because payment records have to be kept for tax and accounting.

Your Google Drive is yours, so when you delete your account in the app (Settings → Account) you choose what happens to what RadioChat made there, for each Google account connected: RadioChat's settings (the sync key file and README) and RadioChat's files (Shared files, Notebook pictures and Documents). What you choose is moved to your Drive's bin — Google deletes it for good after 30 days, or sooner if you empty the bin — and link sharing on files you sent is switched off first, so they stop opening for the people you sent them to. Files you moved out of the RadioChat folder, and files other people own, aren't touched. What you don't choose (and everything, for a Google account that isn't connected at the time, or when an account is deleted for being unused) stays in your Drive, with any link sharing still on until you switch it off in Google Drive. Your notebooks, chat history and settings stored on the device you delete from are cleared from it too.

Your choices

You can edit your profile, remove sign-in methods and devices, disconnect Google Drive and stop sharing files from within the app. You can delete your account yourself in Settings → Account. You can download a copy of your data yourself in Sync & Data → Your data → Download my data: your library, AI setup, desktop profile and chat history, plus any chat archives you keep on RadioChat (a protected one stays protected), made on your device. A protected backup is the same file locked with a password you choose — we never see that password and can't open the backup or recover it. Your own AI keys are only included if you ask. Restore, beside it, puts a download, a protected backup or a chat archive back, from a file on your device or from the archives you keep on RadioChat; you can delete those there too. To ask for a copy of your data, or for help deleting your account, contact hello@radiochat.ai or use Help & Support in the app.

Children

RadioChat is only for people old enough under our Terms of Service. Sign-up asks for your month and year of birth and refuses anyone under age, and a visitor who signs in on a published page or a service desk confirms their age first. If you believe a child has an account, contact us and we'll remove it.

Changes

If we change this policy materially we'll show you the new version in the app and ask you to accept it.