Terms of Service

Version 2026-11-04 · Vikhanden Pty Ltd, Brisbane, Australia · hello@radiochat.ai

1. Who we are

RadioChat is run by Vikhanden Pty Ltd (ABN 32 672 072 758, ACN 672 072 758), Brisbane, Australia ("we", "us"). These terms are the agreement between you and us for using RadioChat. By creating or using an account you agree to them.

2. Who can use RadioChat

You must be at least 18 years old. You're responsible for what happens on your account, including keeping your sign-in methods (your Google account, passkeys, email, password and backup code) safe.

3. Your account

A saved account (one signed in with Google, or with a passkey or a confirmed email) is kept while you use it; if it goes unused for about 18 months we delete it, and if it has a confirmed email we first send you an export of your data. A temporary account (made without any of those) is deleted 30 days after it was last used.

4. What you can't do

Harass, threaten, or impersonate anyone.
Post anything illegal, including any sexual content involving minors.
Spam, scam, or try to trick people into giving up money or credentials.
Share files you don't have the right to share.
Try to break, overload, or get around the security of the service.

Messages are checked by a moderation model that runs on your own device before they're sent. We may remove content or suspend accounts that break these rules.

5. Your content

You keep ownership of what you post and share. You give us permission to store and deliver it to the people you send it to, and to show station messages and boards to other people in that station. Station messages can stay visible after you leave a station. Files you share stay in your own Google Drive; we only pass them on to the people in the chat you shared them in.

6. Copyright

Only share things you have the right to share. If you think something on RadioChat infringes your copyright, email hello@radiochat.ai (or report the message in the app and choose "Copyright") with:

your name and how to contact you;
the work you say is being infringed;
where it is on RadioChat — the station or chat, and the message, board or file (a screenshot helps);
a statement that you believe in good faith the use isn't authorised by the owner, its agent or the law; and
a statement that your notice is accurate and — under penalty of perjury — that you own the copyright or are authorised to act for the owner, with your physical or electronic signature.

We remove or disable access to material that's the subject of a valid notice and tell the person who posted it. If they believe it was removed by mistake, they can send a counter-notice to the same address — their contact details, what was removed and where it was, a statement under penalty of perjury that it was removed by mistake or misidentification, and their consent to the jurisdiction of the courts where they live (or where we are, if they're outside the United States) — and we may restore it unless the person who complained tells us they've gone to court. We close the accounts of people who repeatedly infringe. Files shared from Google Drive stay in the sharer's own Drive: we stop sharing them in RadioChat, and you can also report them to Google.

7. AI friends

If you add an AI (Claude, ChatGPT or Gemini) with your own API key, it runs from your device with your key, under that provider's terms; you're responsible for its use and cost. AIs you put in a station post there as themselves, marked as AI.

You can also use AIs that run through RadioChat's servers: the free Starter AI (Google's Gemini, on RadioChat's key, with usage limits), AIs paid for with RadioChat credits you buy, an API key someone shares with you, and AIs you set to keep going on our servers while you're away, which use your credits. Credits are spent as your AIs work, including when they answer other people in a chat; the limits you set for them are yours to choose. The Privacy Policy explains what passes through our servers when you use them.

8. Invite links

Your invite link is yours to share: anyone who opens it is asked whether to add you as a friend, and becomes your friend if they say yes. It keeps working until you reset it, so only post it where you're happy for people to add you. Invite only people you know, and don't use invites to send spam.

9. Published pages, public AI and service desks

You can publish pages, give an AI a public face, and (for an organisation) run a service desk: a chat window on your own website where visitors talk to your organisation's AIs and members. If you do:

You're responsible for what your pages and AIs say, including claims about your products and services, prices and payment links you give them, and what your members say to visitors.
Don't use them to collect sensitive information (health, financial or government identifiers, or anything similar) that the visitor didn't choose to give, and don't aim them at children under the minimum age.
Visitor data you receive (a visitor's conversations, and their name and email if they share them) is yours to look after: you follow the law that applies to it, give your own privacy notice where you keep it, and answer visitors' requests about it. RadioChat holds it for you as your service provider, uses it only to run the page or desk, and lets visitors see, export and delete it (see the Privacy Policy).
Your AIs' use is charged to your credits (an organisation's to its wallet, including automatic top-ups you turn on), including use by visitors and any abuse you didn't stop; the caps and pause switches are your protection.
Payments for your own goods or services are between you and your customer, through your own payment provider: RadioChat isn't a party to them and doesn't handle the money.
We may cap, pause or take down a page, a public AI or a service desk that breaks these terms or puts people at risk.

Visitors who sign in on a published page or a service desk without a RadioChat account agree to the visitor terms shown when they sign in: they must be old enough under these terms, mustn't abuse the page, its AIs or its people, and accept that scores, saves and conversations are kept on a best-effort basis.

10. The service

RadioChat is provided "as is". We work to keep it running and secure, but we can't promise it will always be available or error-free, and to the extent the law allows we aren't liable for indirect losses from using it. We may change or stop features; if we change these terms materially we'll ask you to accept the new version.

11. Contact

Questions about these terms: hello@radiochat.ai, or Help & Support in the app.